Terms of Service

Last updated: December 2024
Effective date: December 2024

These Terms of Service ("Terms") govern your access to and use of the websites, products, and services provided by Cloudfragments, trading as Citium Software ("we", "us", "our", "Citium Software"). By accessing or using our services, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing our website or using our services, you confirm that you:

• Have read and understood these Terms
• Agree to be legally bound by these Terms
• Are at least 18 years of age or have the legal capacity to enter into a binding agreement
• Have the authority to bind your organization if acting on behalf of a company

If you do not agree to these Terms, please do not use our services.

2. Our Services

Citium Software provides enterprise security infrastructure software, including:

• ZenoVault: Zero-knowledge secrets management
• ZenoAuth: Identity and access management
• ZenoIngress: Kubernetes ingress controller

Specific terms for individual products are provided in separate product agreements upon purchase or subscription.

3. Website Use

3.1 Permitted Use

You may use our website for lawful purposes only. You agree not to:

• Use the website in any way that violates applicable laws or regulations
• Attempt to gain unauthorized access to any part of the website or its systems
• Interfere with or disrupt the website's operation
• Use automated tools to scrape or collect data without permission
• Transmit malicious code or attempt security breaches

3.2 Account Responsibilities

If you create an account or submit information through our website:

• You are responsible for maintaining the confidentiality of your credentials
• You agree to provide accurate and complete information
• You are responsible for all activities under your account

4. Intellectual Property

4.1 Our Content

All content on our website, including text, graphics, logos, images, software, and documentation, is the property of Cloudfragments or its licensors and is protected by intellectual property laws. You may not:

• Copy, modify, or distribute our content without permission
• Use our trademarks, logos, or branding without authorization
• Reverse engineer or decompile our software

4.2 Trademarks

"Citium Software", "Cloudfragments", "ZenoVault", "ZenoAuth", "ZenoIngress", and associated logos are trademarks of Cloudfragments. Use of these marks requires prior written consent.

5. Product Licensing

Use of our software products is subject to separate license agreements. The specific terms governing your use of ZenoVault, ZenoAuth, or ZenoIngress will be provided when you purchase or subscribe to these products. This website Terms of Service does not grant any software license rights.

6. Disclaimers

6.1 Website "As Is"

Our website is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to:

• Warranties of merchantability or fitness for a particular purpose
• Warranties that the website will be uninterrupted or error-free
• Warranties regarding the accuracy or completeness of content

6.2 Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of service of these external sites.

7. Limitation of Liability

To the maximum extent permitted by applicable law:

• Cloudfragments shall not be liable for any indirect, incidental, special, consequential, or punitive damages
• Our total liability shall not exceed the amounts paid by you, if any, for accessing our website in the twelve (12) months preceding the claim
• These limitations apply regardless of the legal theory on which the claim is based

Some jurisdictions do not allow certain limitations of liability, so some of the above may not apply to you.

8. Indemnification

You agree to indemnify and hold harmless Cloudfragments, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising from:

• Your use of our website or services
• Your violation of these Terms
• Your violation of any third-party rights

9. Modifications

We reserve the right to modify these Terms at any time. We will notify you of material changes by:

• Posting the updated Terms on our website
• Updating the "Last updated" date

Your continued use of our services after changes constitutes acceptance of the modified Terms.

10. Termination

We may terminate or suspend your access to our website at any time, without prior notice, for conduct that we believe:

• Violates these Terms
• Is harmful to other users or our business
• Violates applicable laws

11. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of Denmark, without regard to conflict of law principles. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Denmark.

For consumers within the European Union, this does not affect your statutory rights under mandatory consumer protection laws in your country of residence.

12. Dispute Resolution

Before initiating any legal proceedings, you agree to contact us at info@citiumsoftware.com to attempt to resolve any dispute informally. We will make good-faith efforts to resolve any issues within 30 days.

13. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

14. Entire Agreement

These Terms, together with our Privacy Policy and any applicable product agreements, constitute the entire agreement between you and Cloudfragments regarding your use of our website.

15. Contact Information

For questions about these Terms, please contact us:

Cloudfragments (trading as Citium Software)
Denmark, European Union
Email: info@citiumsoftware.com